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Carrying out test purchases, a "secret shopper"
Carrying out test purchases in Ukraine
You want to improve your company's profits? You have decreased the percentage of conversion? You would think that employees do not work a hundred percent? Use the service of mystery shopping, which is translated as "mystery shopping." This project aims to verify compliance with all established corporate standards in the process of servicing clients and customers. Mystery Shopper service is available detective agency "Private detective Ukraine." Direct part in such checks take specially trained people who work exclusively prepared and pre-specified with the customer scenario.
General statistics of test purchases shows that, within four - five months retailers use the service mystery shopping, followed by a careful analysis on the part of management, the monthly increase service quality increases by an average of five percent. If you want to improve the performance of your company, then in addition to carrying out test purchases can take the help of our experts in the field of consulting. About eighty percent of the companies in six months performing their service standards to seventy - seventy five percent. And in many cases to achieve this result becomes quite enough to stay ahead of their competitors.
If you consistently use the service as a mystery shopper in Ukraine, you can be assured of constant growth of its sales and stable positions in their field. To date, mystery shopping is very popular in such activities as:
· Automotive industry and trade
· Manufacturers and sellers of computer and communications equipment
· Air transport
· Retail:
- foodstuffs
- clothing
- household appliances
- Sporting goods
· Entertainment: casinos, clubs, restaurants
· Banks, investment funds and insurance companies
· Advertising, marketing and consulting agency
· B2B cektor
- courier services
- Manufacture and sale of uniforms
- polygraphy
It is very important to test purchases in Ukraine was accompanied by more careful attention to the management work of employees, office staff stepped in conducting trainings, produced constant monitoring of managers.
Cost of service mystery shopping depends on the scope of your activities and the goals. Therefore, the final amount will be calculated on an individual basis after your treatment to the detective agency "Ukraine Private Detective." With this you can be sure that the secret buyer in Ukraine will definitely help you improve sales performance.